Magic Online Banking


What is Mobile Banking? TheBANK’s Mobile Banking lets you view account information, pay bills, transfer funds, deposit checks, locate ATMs and banking centers and receive alerts to your mobile device. We have three options for Mobile Banking including Text Message Banking, Mobile App and Mobile Web.

Is my personal information secure with Mobile Banking? Yes. Your personal information is secure with TheBANK’s Mobile Banking. We never request personal information via email and never store your personal banking information on your phone. In addition, we use the most advanced encryption and monitoring technology and secure your accounts with your personal ID and password.

How much does Mobile Banking cost? Our Mobile Banking options are free for most Magic Online Banking customers. There is a $2 monthly service fee for customers who have a Free Checking account.

What type of device do I need to use Mobile Banking? This varies depending on which Mobile Banking service you use. Text Message Banking works on any phone or tablet with text messaging capabilities. Mobile Web requires a device with web browsing capabilities while our Mobile App is available for iPhone, iPad and Google Pay users.

How do I sign up for Mobile Banking? First, you must be a registered Magic Online Banking user to sign up for Mobile Banking services. To sign up for Text Message Banking, simply log in to your Magic Online Banking account, click on “Notifications” and follow the instructions. To download our Mobile App, simply visit the iPhone App Store or Google Pay Store on your phone or tablet, search for TheBANK of Edwardsville and follow the download instructions.

What happens if my phone or tablet is lost or stolen? If your phone is lost or stolen, call 618-656-0098 – or 1-888-70-MAGIC outside the local calling area – Monday through Friday from 8 am to 7 pm or Saturday from 8 am to 1 pm to speak to a Customer Service representative.

If I get a new phone or tablet, do I need to notify TheBANK of Edwardsville? No. You will just need to download the app and log in.

Are all of my accounts available through Mobile Banking? All the accounts you can view in Magic Online Banking are available through Mobile Banking.

What if I forget to log out when I’m done using Mobile Banking? Our system will automatically log you out after 10 minutes of inactivity.

How do I know when my app needs to be updated? Your device should notify you when an update is available.

How do I cancel my Mobile Banking registration? To cancel your Mobile Banking registration, call 618-656-0098 – or 1-888-70-MAGIC outside the local calling area – Monday through Friday from 8 am to 7 pm or Saturday from 8 am to 1 pm.


What is TheBANK’s Mobile Deposit? TheBANK’s Mobile Deposit is a fast, easy and convenient way to use an iPhone or Droid smartphone or iPad device to deposit checks into your eligible checking or savings account by using TheBANK of Edwardsville’s Mobile App.

How do I get access to Mobile Deposit? Mobile Deposit is a feature of our Mobile App. If you have the latest version of our Mobile App, you already have it.

Who can use TheBANK’s Mobile Deposit? Magic Online Banking users who are 18 years of age or older, and have an eligible checking or savings account in good standing, are eligible for Mobile Deposit.

Do I need another password to make a deposit using Mobile Deposit? No. Simply log into TheBANK’s Mobile App and you can use Mobile Deposit.

Is there a charge to use Mobile Deposit? Our Mobile Banking options are free for most Magic Online Banking customers. There is a $2 monthly service fee to use Mobile Banking for customers who only have a Free Checking account, but no additional charge to use Mobile Deposit. Standard text messaging or data rates may apply, so check with your carrier for details.

What types of checks can I deposit through Mobile Deposit? Checks payable in U.S. dollars and drawn at any U.S. bank, including personal, business and government checks, are eligible, as long as they are payable to and endorsed by the account holder. International checks, U.S. savings bonds, U.S. postal money orders, remotely created checks (whether in paper form or electronically created), convenience checks (checks drawn against a line of credit), and cash are not available for Mobile Deposit.

What are the cut-off times for deposits made with Mobile Deposit? If you make a deposit before 4:00 p.m. on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 4:00 p.m. or on a day we are not open, we will consider that the deposit was made on the next business day we are open. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. Funds will be available as described in our Funds Availability Disclosure.

When will I see my deposit online? You will see your deposit online by the end of business day processing.

Is there a limit on the number of checks I can deposit? There is no limit on the number of checks you can deposit, but only one check can be deposited per transaction. There is a dollar amount threshold for your combined daily and monthly deposits.

How do I endorse the check and take a picture of it using Mobile Deposit? Endorse the check just like a paper check you plan to deposit, but add “For Mobile Deposit Only” above your signature on the back of the check. The Mobile App will walk you through the steps for taking a photo of your check.

What do I do with my check after I make a Mobile Deposit? Once you have deposited the check successfully, you should keep the check for 30 days. After 30 days – and after you verify the funds have been applied to your account correctly – you should destroy the check or mark it “VOID.”

Can I split a deposit between two accounts? Splitting a deposit between two accounts is not currently supported.

If a hold is placed on my check, how will I know? If a hold is placed on the check that you deposited, you will be mailed the hold form within 24 hours of the accepted deposit.

My deposit stopped in the middle of the process. What do I do now? If you do not receive confirmation that your deposit was received by TheBANK, please log back into the App and complete the deposit process again.

I accidentally entered the wrong amount. What do I do now? Our App will ask you to confirm the deposit amount prior to final submission to TheBANK. You can adjust the amount at that time.